Presentations from the 2007 RNG Recruiter Conference - Part II

Over the next few weeks RNG is going to bring to you the presentations from the inaugural RNG Recruiter Conference

Metrics
by Paul Russ, Director of Talent Acquisition for Sun Life Financial Canada

Getting the heart of measuring recruitments value to the business requires more then just reporting on recruitment volume and measuring time to fill statistics. The essence of the comprehensive recruiting measurement exercise involves a combination of key recruitment metrics, detailed activity data and a robust post-hire metrics program. In addition, commentary on internal and external market trends and a view into the organizations response to these trends is critically important in rounding out the "measurement" or "value add" recruitment is bringing to your organization. This can all be tied together nicely in a "4 Pillar" Recruitment report. Reporting and demonstrating value doesn't have to be scary or impenetrable there are some very tangible steps that can be taken to make it reasonable, achievable and most importantly valuable to your recruitment team and the organization. I'll breakdown the 4 Pillars and perhaps begin the demystification of the recruitment measurement challenge.

And,….

Creating an Uplifting Experience…for our partners, and our customers
The Starbucks Coffee Story
by Margaret Wheeler, Director of Partner Resources at Starbucks Coffee Company Canada