How McDonald's helped Four Seasons
Submitted by rmatthews on Wed, 2009-04-15 08:26.
Read this really cool article around ”Treating employees the way we expect them to treat our customers”. Interesting how the message started at the top. http://www.theglobeandmail.com/servlet/story/RTGAM.20090414.wfourseasons_two0414/EmailBNStory/globebooks/home
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